Refund Policy

Last Updated: September 5, 2026

This policy explains how free trials, cancellations, and refunds work for BioStacks Pro subscriptions. It is part of our Terms of Service.

1. Apple and Google Handle Billing and Refunds

BioStacks Pro is sold only inside the iOS and Android apps. Subscriptions are processed by Apple (App Store) or Google (Google Play), and only they can issue refunds for those purchases, under their own policies.

2. Free Trials and Cancellation

Where a plan includes a free trial, cancel any time before the trial ends and you will not be charged. Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.

There is no cancellation fee. Cancelling stops future charges; it does not by itself refund a past charge. Your subscription stays active until the end of the period you already paid for.

3. How to Cancel

  • iPhone / iPad: Settings → your name → Subscriptions → BioStacks.
  • Android:Google Play Store → profile icon → Payments & subscriptions → Subscriptions → BioStacks.

Deleting the app does not cancel a subscription.

4. How to Request a Refund

If something went wrong with the product itself, email us at team@biostacks.co — we cannot process the refund ourselves, but we can help you with the store request and fix what broke.

5. Your Statutory Rights

Nothing in this policy limits any rights you have under the consumer-protection laws of your country, including any statutory withdrawal or cooling-off rights that apply to digital subscriptions.

6. Contact

Questions about this policy? Contact us at team@biostacks.co.

Return to Homepage